TESTIMONIALS

I was pleased to receive these kind words from past clients.  If you would like to references from any of my past clients, please contact me.


"Janet was always available when I had questions, had incredible follow through with the other broker and the escrow company, gave me great advice in negotiations, and made the whole process simple. It was a true pleasure to work with Janet, and I will do so again."

Richard Webster
Buyer on 1802 N. Mar Vista Avenue, Pasadena




"Janet Ortiz is the BEST and she is my Agent. She helped me find my last house, and she helped sell it and find this house. This was not an easy deal and she is the main reason it didn't collapse. She is knowledgeable, thorough, crosses all the Ts and dots all the Is. She is dependable, forthright, and communicates all aspects of the process clearly and completely.

This deal had multiple hiccups that neither Janet nor myself could forsee or prevent. Her ability to inspire confidence and competence in the process kept the deal from falling through on multiple occasions. She is the BEST.

She is the poster child for how it should be done. She averts negative issues by meeting them head on with her professional and capable manner. It is obvious that she wants her clients to understand what they will get, and to get what they want - not just make another commission.

If this brokerage meets Janet Ortiz's standards, then they meet my standards."

Mary Stuart
Seller on 2550 Johnson Ave, La Habra
Buyer on 2851 Rolling Hills #242, Fullerton California





"Janet Ortiz has helped me and my family navigate the difficult and stressful process of finding and buying our first home. She patiently listened to our needs, knowledgeably discussed pros and cons of each property and when it came time to put in an offer and proceed with next steps she unwaveringly advocated for our interests. Once we moved through escrow she explained each step, answered questions thoroughly, and was fully engaged and available whenever obstacles and questions came up. Her expertise and knowledge made the process of buying a home manageable by breaking down each step and discussing critical information. Her communication skills are excellent and she effectively liaisoned between the sellers, the escrow team, our lender and us. We are completely satisfied with the experience and would wholeheartedly choose Janet for our next home sale or purchase."

Alexandra Bucur
Buyer on 1307 W. Hill Avenue, Fullerton




"Janet Ortiz is an amazing realtor to work with. We were first time home-buyers and Janet made the whole process a lot easier. She was always able to answer our questions with details that made it easy to understand. She was willing to work with our schedules to meet for open houses or spend a Saturday afternoon looking at houses with us. Janet would respond  to emails or phone calls within the same day if she could. She was with us every step of the way through escrow and made sure we were on top of everything through that process. Whether you are buying your first home or your second or third home, Janet has the experience you need to find what you are looking for and will do her best to make it happen."

Jenna & Wayde Clark
Buyers on 1443 Evergreen Avenue, Fullerton




"Janet did a great job throughout the sales process. She is very knowledgeable of real estate matters and communicates clearly and concisely. She was a pleasure to work with and very patient with our questions and pricing strategy. She worked very well with the buyers to make sure they understood everything they were getting. If not for Janet’s patience with the buyers they possibly would not have closed on the property. Because we are currently out of state, Janet was invaluable at coordinating the necessary contractors for repairs."

Ron & Chris Siddoway
Sellers on 1821 Fairford Drive, Fullerton 




Based on the fact that last year (2016), I had lost both my mother and father it was indeed a very stressful period of time in my life.

As Successor Trustee to the Allen Family Trust and all of the legal factors and/or responsibilities associated therewith, it would have been far more difficult without the assistance of Janet Ortiz. It was further complicated by the fact that I live in the State of Idaho.

Recognition should be given where recognition is due; Janet Ortiz was a key factor in successfully completing the expedient disposition of my parents home in Rowland Heights.

Janet is not only knowledgeable and efficient, Janet will give 120% effort without being asked. Janet was not only courteous and professional, but she assisted me with multiple factors regarding the subsequent escrow and closing.

As a direct result of Janet's efforts she saved me further unnecessary trips back to California and thousands of dollars. 

I cannot say enough good things about Janet. In addition, Janet is a really nice individual.
Again, I could not have completed everything that needed to be done as quickly as possible without Janet.

Thank you and God Bless,
Cindy A. Hart
Seller on 1443 Almena Avenue, Rowland Heights






"Janet was always available and answered any questions with great knowledge. No question from a layman in the real estate business, such as I, was considered "too stupid". 
Janet would be my first choice, if I were to sell my home, as my real estate agent. She was extremely helpful and very professional in every aspect of the sale of the house. 
I appreciate everything Janet did to make the sale of the house as easy as possible. Janet is very personable and professional, plus Janet is a very attractive lady."

Mary Ann Semler

Seller on 237 Morning Glory Street, Brea





"Janet did a great job, she remained professional throughout the transaction."Debra & James Dower
Buyers on 237 Morning Glory Street, Brea




“When I entered into the contract with Janet, some of my family accompanied me. They were very impressed with her professionalism and how she gave such good information so we all understood how the sale would work. She welcomed my family so they were able to ask questions and received very good answers.

I think Janet is a great asset to your Century 21 Jervis & Associates. I missed the fact I would be moving out of the area so would not have that personal contact.

I made the right & good choice in choosing Janet as my agent.”

Beulah Eckes
Seller on 2488 Foothill Lane, Brea





"Janet represented the seller of a property I purchased 10 years ago. Her great attention to detail in the transaction was impressive. Such that when it was time to look for a new property we engaged her services. She was very patient with us ...as it took a year to find what we were looking for. Her knowledge and expertise helped guide our decision. She subsequently handled the sale of the original property with remarkable efficiency. Janet is a pleasure to work with and and you can feel confident she is looking out for you."


Kathleen Isenberg
Buyer on 1700 Calle Don Juan, La Habra
Seller on 2157 Arbor Circle, Brea





"Janet Ortiz was more than fantastic, she was incredibly patient, knowledgeable and helpful throughout the entire process!  Janet took the time to make sure we really understood everything clearly at every step along the way.  We always felt that Janet truly had our best interests at heart.  We really appreciate all of the time that Janet spent with us on our search.  I would definitely recommend Janet Ortiz to any friend or relative looking for a knowledgeable and trustworthy Agent!"

Diane and Brian Sawyers
Buyers on 2548 N. Ridgecrest Lane, Orange




"Janet proved to be a kind and considerate agent who knew her business well. Her
skills as both a sales agent and purchase agent were above reproach. She was always readily available and if she didn't have an answer quickly did the research to provide one. Her people skills and experience combine to make her an agent that is easy to work with and that makes you confident that she is protecting your best interest. I would feel very confident in recommending Janet for her excellence in service and personal attention."

Benny and Marie Preston
Sellers on 137 Cinnamon Ridge, Brea
Buyers on 2851 Rolling Hills, #280, Fullerton





"Janet had helped our son and his wife purchase their condo several years ago, and had done a great job with them, so we felt confident that we could trust her to do an excellent job with the sale of this house.

We had multiple offers on the first day our house in Whittier went on the market, so after reviewing all of them we chose what seemed to be the best offer. The buyers accepted and we opened escrow. Unfortunately they backed out after their inspection so Janet then went back to several of the other offers to see if they were still interested. We chose one to start over with, but they backed out within a few days, and the next one did the same. At this point we were beginning to become concerned about whether we would ever sell for the price we were hoping to get, but Janet assured us that we would sell for a price we'd be happy with, so she contacted another buyer who we had passed on originally, and they accepted. Their escrow proved to be very long and a bit confusing and hectic towards the end, but Janet was always on top of everything and made sure we were kept informed of what was transpiring. Despite all of the confusion, etc., she continued to reassure us this sale would happen, and it did, a bit later than we had planned on, but that wasn't Janet's fault. The buyers' broker wasn't the easiest to deal with, as well as not being as forthcoming in his "loan status updates" as he should have been. Never the less, Janet persevered and we sold for the price we wanted. She did a great job and was very patient when it came to listening to my venting about all of the issues regarding the buyers and their broker. We couldn't have asked for a better agent. She always had our best interests in mind when she made suggestions or recommendations.

Janet was great. We couldn't have asked for a better agent, and would be happy to recommend her to anyone looking for a great, caring, hardworking agent to either buy or sell a property."

Patricia Corral

Seller on 11002 Lindesmith Ave., Whittier




"We're really happy to work with you to get this house key, finally. You're very knowledgeable and on top of the task all the way. You have done a great job in every step. We feel really lucky to have you as our agent."

Thank you,
Joon and Gwang Pai
Buyers on 2453 Rainbow Lane, Brea




"Janet helped us sell my mom's house and buy a home for my sister. I live near SF and she's in Orange County, so I really needed someone who could help me out remotely. She guided us as to what improvements to do to make the house ready for sale, and not spend too much money, and she worked tirelessly and patiently to get the house ready and then show it. It sold fast and for a good price. With my sister's house she managed to get the offer accepted in a very tight bidding situation which left the other potential buyers wondering what happened! She's honest, hard working and knows how to get a deal done. I would highly recommend her for either a buyer or seller."

Robert Lavoie,
Listing on 2257 Shadetree Circle, Brea
Sale on 941 Corrigan Avenue, Santa Ana




"Janet was easy to work with and our result speaks for itself. My house sold quickly and at a higher price than I expected. There was no over-promising or under-delivering, just the opposite. She understood what was important and what was not. Janet clearly has a good feel for the housing market in this region. She is conversant about every aspect of the process, which I find overly complicated even knowing much of the complexity is for everyone's protection. Janet is a licensed notary, which was very convenient, as well as being savvy with signing electronic documents, which also helped as we were able to move the sale along while I was still overseas on business."

Eric Arnold,
Seller on 640 W. Erna, La Habra





"Buying a house could be stressful. It is especially true in a seller's market. We were looking for a property in Chino Hills and surrounding areas since early 2013, and the experience was exhausting until we met Janet. She helped us get the property we liked and made the process smooth and fast. She is very responsive, very detailed, very patient in keeping us informed of every step in making offers, house inspection, and escrow. We closed the escrow 10 days earlier than expected, leaving plenty of time for us do some remodeling so that we could spend Thanksgiving in the new house. This Thanksgiving, we give our thanks to Janet."

Qian Fu and Jieru Pan,
Buyers on 6212 Smokey Hill, Chino Hills




If selling a home can be fun - Janet is THE only agent that could make it so.  My husband and I listed our house with Janet this summer and the process couldn't have been easier. We relocated to the other side of the country the day our house went on the market.  Janet made sure that we were informed on absolutely every detail. From the beginning to the end, she walked us through every part of the house preparation and explained each document that we were signing. Janet was professional, caring and
thoughtful with every individual involved and about every aspect of the deal.  We only wish she could help us on the purchase of our new home in Florida!  Thank you Janet!!


Kate and Steve Reid
Sellers on 2218 Mayfair Court, Costa Mesa





It's official!!!!! Thank you, I feel very proud to be a part of this modern transaction! Thank you thank you thank you for giving Anthony and me our first American house! Couldn't have done it without your support!!!

--Chris
Anthony Yang and Chris Lee, Buyers on 12 Firenze, Newport Coast






Thank you Janet for all your help. We went from looking, to closing, to handing off the keys in exactly one month. You went beyond the norm expectation of service! All along the way, Chris and I felt that you gave quick responses to all our questions and problems. Your momentum just fits my style! Of course I'm sure Chris can appreciate you even more since you are working with her daily, and my job was done the second I made sure I secured the money. :)
Again, very professional, yet at the same time, you made it so much easier to digest all these complicated documents and processes. I definitely would recommend you to any of my friends in the future. Nice working with you and perhaps another one in the near future. :)


Most sincerely,
Anthony






Dear Janet,

Years ago when my mom was toying with the idea of moving out of her two story house and into a one story home, she contacted Janet who had a professional relationship with my mom's boyfriend - keeping him appraised of the real estate situation in the Brea area. Janet was always helpful and provided leads for my mom and I to look over and think about a possible move. Janet was always facilitative and never was there ever a hint of pressure. She even helped my mom with an informal - yet completely professional estimate of my mom's La Habra home when she asked for one asking nothing in return. We both knew if she were to sell her home, Janet would be the go-to person.

Ultimately my mom passed away in 2010 never selling her home.

As the executor of my mom's estate, when it was time to put the home up for sale I knew exactly who to call to sell her house - Janet of course since I already knew she was a professional with top notch communication skills - a very common deficiency in many other real estate agents.

Plus Janet was actually selling several homes a year. This in my book was the perfect fit. I didn't want someone who'd just list my mom's home - I wanted someone to SELL it! So with my prior relationship with Janet through my mom, I pulled the trigger and put the house in Janet's competent hands.

She didn't disappoint! I left it up to Janet to market the home whichever way she saw fit, and she communicated with me every step of the way! She even put a lot of her own elbow grease into the home - practically unheard of now a days!!!

Even in this tough market, we managed to get an offer within a few weeks. After a few back and forth counters, I accepted the first buyer's offer.

At this point, I could relax while Janet proceeded to do all the paperwork with all the myriad people in this process which it turned out to be like herding cats! Many weak links in this chain could have blown the deal, but Janet kept things together and weeks after the initial closing date of escrow, we finally closed our home for a very fair market value!

I would not hesitate to recommend Janet to anyone looking to buy or sell real estate in the area. My only complaint would be that the bar might now be a little too high, and I'll be spoiled when I do end up buying a home myself when I move out of the area; she really made me feel like she was working for and with me - NOT for her commission.

If you're looking to buy or sell a property in the North Orange County area - look no further than Janet. She puts the agent in real estate agent!


Karen Wilson
Seller on 1301 Lorawood St, La Habra






Dear Janet,
We are so pleased with the way you handled the sale of our Brea home and the purchase of the new house in Fullerton.  Maybe it’s because of your background in engineering, but your meticulous attention to detail resulted in two smooth escrows with no tears or warfare .  You not only had every paper in order for us (each explained before we signed), but you also caught repeated oversights by the other party’s Realtor.  I was so glad to have you overseeing everything.

Also, Brian and I appreciated your legwork in previewing houses (dozens) before taking us to the ones that were really contenders.  You quickly homed in on the things we wanted and, as you know, we feel we found a jewel (okay, it needed some polishing) in the home we now have.

Thanks for all your hard work on this although I know its work you enjoy.  Please continue to keep in touch and see the ongoing improvements.

Sincerely,


Donna Myrdal & Brian Boucier
Sellers on 2157 Arbor Circle, Brea
Buyers on 764 E. Arroues, Fullerton




"Janet was a pleasure to deal with, taking the time to explain the process, answer our questions, and be patient with us as we purchased our first home.  Janet always handled herself in a professional manner, was flexible with her schedule, and followed through with all our questions and concerns even post-sale.  There are numerous real estate agents out there; we were fortunate to work with Janet who always treats her clients first-class." 

Pravit Leeyawanich & Kate Sirikururat
Buyers on 25281 Tanoak Lane, Lake Forest




“Janet Ortiz made selling our house easy.  She priced it right and we had a buyer within just a few days.  Janet supported and advised us through the entire bid and escrow process.  She was always friendly, approachable and helpful.  We highly recommend her as your Realtor.  Just ask Janet!”

Isabella and Mattias Kressmark
Sellers on 2317 Carrotwood Drive, Brea






“My wife and I had a fantastic experience working with Janet.  We found her to be knowledgeable, professional, and very patient.  She took the time to understand our long term plans and what we were looking for.   Never once did we feel that she was pushing us to make a decision just for the sake of making a decision.   I would be delighted to work with Janet again for our next purchase, and would recommend her to anyone looking for a Realtor!”

Jason Tung and Sylvia Chan
Buyers on 2900 Ashcreek Lane, Fullerton




“If you want a competent, smart and knowledgeable real estate person, Janet Ortiz is the one.”

Cora Hefley
Buyer on 1313 Ponderosa Avenue, Fullerton




   

 








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